An assortment of information, discussions,events, news and views on VoIP Services.

Friday, August 24, 2007

Skype Offers A 7 Day Feast To Their Users

Skype has decided to provide free telephony service for a period of seven days to their customers. This measure comes as a move to take away any dissatisfaction that its customers might be facing due to disruption in their service sometime last week.

About a million users of Skype were logged out last week for 2-3 days after a major Skype outrage. Skype provides internet telephony service through peer to peer technology. This also means that in a peer to peer technology where one is both a server and client, in case of failure of one the other would automatically take its place. However this sudden outrage has proved otherwise.

According to Skype this sudden outrage was caused when its users downloaded a Microsoft patch which lead to their computers being restarted. As a result a chain reaction ensued with Skype server being over loaded with log-in requests from its users. Customers were unable to connect from Thursday and were finally able to log-in on Saturday.

This disruption tremendously effected the residentials and business class especially the small business houses. Only people who heaved a sigh of relief were the ones who have a back up service like their mobile phones. This brings into question the reliability of peer to peer service that relies on public internet. One of the main reasons as to why public internet can not be depended on solely for daily communication needs is that once voice packets enter the public network interface no preference is given to them over data or video packets. As a result quality issues like latency and jitters take place.

This is precisely why enterprises who give priority to their communication structure take VoIP call termination service from VoIP service providers. This ensures quality, reliability and stability of their everyday communication.

Friday, August 17, 2007

Is It Time To Give Your Website A Makeover?

Don't you get bored looking at the same website time and again? I know that I do! This is precisely why I try to keep changing the look of my blog. A change in the look of website adds a whole different feel to the website; it instantly changes the experience a customer goes though while visiting any website.

Not just this but a constant upgradation of a website is as important as the service you provide for it reinforces to the clients that you are serious about every aspect of your business no matter how big and small.

Take for instance iCallGLobe, a U.K. Based VoIP call termination provider. They have revamped their website which has come as a breath of fresh air. Take cue from them to understand how you can effectively communicate your aims, objectives and services through your online presence.

IP telephony is a growing field with a booming number of people from all spheres opting for it. Your online presence gives you the added benefit of reaching potential customers from overseas in a matter of several clicks. Why not make the best out of this opportunity?

I have personally witnessed the traffic of websites increasing by a makeover. Change is at times not such a bad thing after all.

Monday, August 13, 2007

Health Industry Benefits From VoIP


We are not new to the multitude of benefits that VoIP services have to offer. The latest buzz is that Central Middlesex hospital in North West London which was in the process of upgradation has deployed VoIP telephony service in order to reap the advantages of this promising new technology. It is believed that this switch came about in order to help them save the telephony charges and to cut down on the cables.

Their VoIP service provider has helped the hospital to retain their previous numbers by helping them to connect seamlessly with their traditional analogue phone lines. The hospital now enjoy a single switchboard which alone helps route all the calls thereby increasing the efficiency and cutting down on the cost of operations.

The system will further be improved to provide interactive voice response system which will enable the callers to simply call out the name of the person they wish to contact and the call would then automatically be transferred to that particular staff number. So the hard to remember phone extensions have taken a back seat!

This is yet another example of different sectors converging their traditional telephone lines with voice over IP service to increase their savings and raise the efficiency level of their daily operations. These simple features not just help make an organisation more efficient and productive but also makes available a more responsive service to the end users.

VoIP service providers offer different features in order to help business houses or residentials get the most out of this service. For instance 24x7 online support service is one such feature which helps you get unremitting telephony service. iCallGlobe a U.K. Based VoIP service provider has a resilient support staff which functions 24x7 through online web interface to ensure a ceaseless voice over IP service.

Wednesday, August 8, 2007

MTNL Takes VoIP To Nepal

Finally MTNL, a state run telephony provider has been given the permission by Nepalese government to start VoIP call termination service in the state. MTNL will provide the service as UTL which is a joint venture of MTNL and VSNL. Two other providers namely, TCIL and a local Nepalese telephony provider have also attained the permission to offer IP telephony service in Nepal.

This step comes as a precaution to check the illegal international long distance calls by cyber cafe's and VoIP service providers which has been eating tremendous money of the state.

VoIP telephony will not only check this illegal business thereby helping the government to save the money lost due to it but will also help in hugely saving the cost of call transmission by offering a cheaper and more efficient mode of communication.

It is thus time for Nepalese population to make merry for they will get to be a part of this ongoing telecommunication revolution which has been brought about by voice over IP services.

This step by the government has added another feather in the cap of VoIP termination service for it shows that VoIP is not only rising the popularity charts but it is also getting acceptance by various countries clearing the path for a faster and consistent growth across the globe.

Thursday, August 2, 2007

VoIP On A All Time High


Great piece of news for VoIP providers. Yankee Group's "Growing Pains Persist in an Adolescent Market: Yankee Group's 2007 US Consumer VoIP Subscriber Forecast" reports that the users of residential VoIP services in U.S. has grown to 9% in 2006, a major rise from 4% in 2005. This augmentation comes mainly from cable companies and broadband VoIP providers.

The growth of VoIP users in a country like U.S is clearly mirroring the fact that VoIP is fast spreading across the globe with no signs what so ever to slow down. If it continues to grow at the same pace, which it is most likely to, it will only be a matter of years till it completely takes over the traditional modes of communication.

This also gives a green signal to all those who were till now apprehensive about venturing into this revolutionary technology.